Informática Telecomunicaciones y Sistemas (ITS)our subsidiary in Chile, is our supplier of IT solutions in the Latin American market. The development of its projects and the quality of its services have allowed it to position itself as one of the leading actors in the IT market on the continent.
Moreover, ITS has continued with the commercialization of specific products for the telecommunications industry, developing IT solutions for the comprehensive management of the business. Its main system, called ALIANZA, covers everything from capture of customers to billing their accounts, along with rating of calls, collection and comprehensive customer care.
At present, the ALMA Group, through ITS, has a wide variety of solutions it has installed in a number of telecommunications operators in Latin America:
Billing systems
Customer care
Service Orders
Collection
Call Reception
Traffic Control
Switch Mediation
Fraud Control
Management system
